CEO & Founder
Efrain Rodriguez, CEO and Founder of BizCentral USA, is a military veteran with over four years of service in the United States Army. With more than two decades of sales, marketing and management experience in the B2B and B2C arenas, Efrain has developed a keen understanding of what it takes to succeed in the business world.
Director of Operations
Felix Zapata manages, directs, and implements operations, strategies and objectives to ensure the achievement of BizCentral goals. He closely monitors production sections to increase product quality and decrease cycle time. He ensures that all operations run smoothly and operate efficiently.
Director of Nonprofit Services
Melanie Swift is experienced in all aspects of nonprofit administration and mission-focused management; including grant writing, resource development, volunteer recruitment and retention, strategic planning, and IRS tax law compliance for both public and private nonprofit organizations.
Sales Consultant
Bob Moffatt has assisted clients in both for-profit and nonprofit sectors. His heart is to help people so that they may be able to help others. Prior to his employment with BizCentral USA, Bob was the Director of a Christian Drug and Alcohol Nonprofit Foundation.
Sales Consultant
Ronald assists clients in both the for-profit and nonprofit sectors. Ronald graduated from the University of South Florida with a bachelor’s in Political Science and brings to the table a creative approach with a focus on attention to detail and fanatical customer service.
Business Consultant
Jeff has extensive experience in consulting with for profit businesses, financial institutions and customer service. His passion has lead him to serve in the non-profit sector. His main focus is helping others and bringing light to their dreams.
Business Consultant
Rick specializes in starting and funding nonprofit organizations. Rick studied Biology and Communications at Alvernia University and he is passionate about helping others make a difference. Prior to BizCentral, Rick has had a varied career, with experience in Operations, Account Management, and Sales.
Sales Support
Marisol assists new website clients and existing web maintenance clients with their website design and development in both non-profit and for-profit sectors.
Service Consultant
Maria specializes in nonprofit startup and tax exemption acquisition processes. Prior to employment with BizCentral USA, she enjoyed a successful career in customer service management, where she held various leadership positions within the retail and hospitality industries.
Service Consultant
Leslie Hege administers the customer care process by assisting clients throughout the preparation and completion of their purchase. Prior to employment with BizCentral USA, she worked for several years in various customer care positions in both the retail and hospitality industries.
Service Consultant
Jennifer Nelson's specific area of expertise is business plan writing and market research. She has extensive experience in all areas of business, having worked with over 800 clients to date in both for-profit and nonprofit sectors.
Service Consultant
Hector Guadalupe specializes in business plan writing and preparing minority business certification applications. He graduated from the University of Central Florida with a Bachelor’s degree in Marketing and is currently working towards his Master of Business Administration.
Customer Service Representative
Accounts Receivable
Vilma Rivera works at our front desk managing all phone calls, invoices, and mail-outs. She is also responsible for conducting our Live Chat and assessing all of our clients' needs accordingly with the most appropriate business and/or service consultant.